SERVICES
In the spirit of “customer first” and “quality first”, our company adheres to the principle of the most reliable product quality, the most preferential price and the most thoughtful service, and strives to achieve the following:
Product Quality
In order to ensure the high quality of products and advanced production technology, raw materials and production equipment are selected with domestic or international quality products, and the manufacturing process keeps pace with the times and continues to improve.
There are production records and inspection records for the manufacturing and testing of products.
For product checking, we have professional inspectors to carry out whole-process and all-round inspection of the products. After the products are confirmed to be qualified, they will be packed and shipped to the customer.
Product Price
Under the same competitive conditions, our company will sincerely provide customers with the most favorable price for more price advantages on the basis of not reducing product quality and technical performance.
Delivery Time
In strict accordance with customer requirements, if customers are in urgent need, our company can specially organize production, work overtime, and strive to meet customers’ needs; If no requirements, the normal production schedule shall not exceed one month.
Customer Service
Service tenet: fast, decisive, accurate, thoughtful and thorough
Service objectives: service quality wins customer satisfaction
Service principle: maintain the interests of customers, meet their reasonable requirements, and establish a pleasant long-term cooperative relationship with customers.
Service efficiency: if customers have any problems or feedback, we will reply immediately and communicate timely, if necessary, we can arrange professional on-site assistance, in order to help customers solve problems efficiently and prevent the same problem.
FAQ:1. Can I get the sample?
Yes, we can provide you existing sample for free, but a little sample charge for custom design, new customers are expected to pay for the delivery cost, the sample charge will be deducted from the payment for formal order.
2. How long is the sample lead time?
For existing product, it takes 1-2 days; If you want your design, it may take 3-5 days depends on your design content.
3. How about your product quality control?
We have our QC department empowered with a professional QC team. “Quality First, Cutomer Focus” is our quality policy, and we have Incoming Quality Control / In-process Quality Control / Out-going Qualtiy Control throughout our factory operations.
4. Why should I buy this rubber sheet ?
This rubber sheet offers excellent quality, reasonable price, good after-sales service & quality assurance.
